Legal notice
1. General Information
This document provides information about our store and the services offered through our website.
Our store offers furniture and home furnishings to customers with delivery addresses in Australia.
Use of the website and purchases of products are governed by the policies published on our website.
2. Store Identity
For information, enquiries or other communications, customers may contact us using the contact details provided in the Contact Information section.
3. Ownership of Content
The text, photographs, graphic elements, logos and other materials published on the website may be protected by intellectual property rights.
Unless written permission has been obtained from the relevant rights holders or otherwise permitted by law, copying, reproducing, distributing, modifying or using these materials for commercial purposes without authorisation is prohibited.
Purchasing a product does not transfer to the customer any intellectual property rights in the images, text or other content published on our website.
4. Product and Pricing Information
We aim to present product descriptions, images, prices and features clearly and accurately, and to keep this information up to date.
Product images are for illustrative purposes. Before making a purchase, we recommend that customers carefully review the descriptions, dimensions, materials and features provided on the relevant product page.
All prices are displayed in Australian dollars (AUD). Applicable taxes and any additional charges are shown before the order is confirmed.
5. Use of the Website
Customers agree to use the website appropriately and not to engage in activities that may compromise the security, operation or availability of its services.
The website must not be used to:
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Engage in fraudulent or misleading activities.
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Access systems, accounts or confidential information without authorisation.
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Distribute content that infringes the rights of others.
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Interfere with the technical operation of the website.
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Use automated tools to compromise security or collect information without authorisation.
If fraudulent activity or security risks are identified, we may take reasonable measures to protect the website and our customers.
6. External Links
Our website may contain links to websites or services operated by third parties.
Users access these external websites at their own responsibility and are encouraged to review the terms and privacy policies published by the relevant operators.
We do not manage the content, services or information-handling practices of external websites.
7. Liability and Website Availability
We take reasonable measures to keep the website operational and its information up to date. However, temporary interruptions may occur due to maintenance, technical issues or external events.
Information published on the website is provided for general informational purposes and does not replace the purchase conditions presented during the checkout process.
We aim to provide clear information about products, orders, payments and deliveries.
8. Protection of Personal Information
Personal information is processed to manage orders, payments, deliveries and customer enquiries, as well as to protect website security and maintain commercial records.
9. Sales and Consumer Protection
Our sales activities are arranged for customers in Australia. We provide information about products, prices, payments, deliveries, cancellations and returns through the policies published on our website.
Customers can review the purchase conditions before confirming an order and contact us for assistance if they have any questions or difficulties.
10. Changes to This Legal Notice
We may update this Legal Notice when information about our store, the services offered or our operating procedures changes.
The updated version will be published on our website. We encourage customers to review this page periodically to stay informed of any changes.
11. Contact Information
Email: reportissue@solavaloft.com
Phone: +81 (801) 523 56 39
Address: 301, CASA MIYA, 3-24-32 MINAMICHO, KOKUBUNJI-SHI, TOKYO 185-0021, JAPAN
Business Hours: Monday to Friday, 10:25 am – 5:25 pm (Japan Standard Time).
Delivery Area: Australia