Furniture Care and Maintenance Guide

1. Introduction

This guide explains how to properly use, clean and maintain furniture and home furnishings after delivery in Australia.

Regular maintenance helps preserve the surfaces, stability and lifespan of products. The recommendations provided offer practical furniture care advice and do not change the purchase conditions of our store.

2. General Maintenance Guidelines

Use furniture for its intended purpose and place it on flat, stable and dry surfaces.

Prolonged exposure to direct sunlight, intense heat, high humidity or significant temperature fluctuations may damage materials, finishes and components.

Immediately wipe up any spilled liquids with a soft cloth and dry the surface thoroughly.

Avoid using:

Harsh cleaning products.
Abrasive cleaners.
Solvents.
Bleach.
Stiff brushes.
Rough sponges.

These products may scratch, discolour or deteriorate surfaces.

3. Care of Wood and Wood-Based Surfaces

Clean wood, veneer and wood-based surfaces with a soft, dry cloth. For light dirt, use a slightly damp cloth and dry the surface immediately afterwards.

Avoid placing the following items directly on the surface:

Hot objects.
Wet objects.
Plant pots without waterproof saucers.
Materials that may transfer colour.

Use coasters, protective coverings and supports to reduce stains, marks and pressure damage.

Wood is a natural material and may have slight variations in colour, grain and texture.

4. Care of Upholstery, Fabrics and Leather Surfaces

Vacuum upholstered furniture and fabric coverings regularly using an attachment suitable for delicate surfaces.

Treat stains as soon as possible by gently blotting them without rubbing forcefully.

Clean leather and imitation leather with a soft, dry or slightly damp cloth. Only use specialised cleaning products if they are compatible with the upholstery material.

Avoid contact with:

Pet claws.
Sharp objects.
Rough materials.
Fabrics or substances that may transfer colour.

5. Assembly, Use and Periodic Checks

Assemble furniture according to the instructions supplied with the product.

Periodically check screws, connections, handles, feet, hinges and assembly fittings. If any fasteners become loose, tighten them carefully according to the instructions.

Do not exceed the weight limits specified for shelves, tables, chairs, wardrobes and other furniture.

To prevent accidents, children must not:

Climb on furniture.
Pull or push furniture in an unsafe manner.
Use drawers or cabinet doors as footholds for climbing.

Secure tall or unstable furniture to the wall when required by the assembly instructions or when necessary to prevent tipping. Use fixing devices suitable for the type of wall.

6. Damage, Defects and Improper Use

Check the condition of the product upon delivery. If there is any visible damage, we recommend taking photographs and contacting us promptly.

For products that are damaged, defective, incomplete or different from those ordered, customers may contact us using the details provided in the Contact Information section.

Damage caused by incorrect assembly, improper cleaning, excessive loads, humidity, heat, sunlight exposure, improper use or unauthorised modifications may be considered when assessing the cause of the damage.

The recommendations in this guide do not limit the customer's rights in relation to damaged or defective products.